FAQ...let's work out the details and design your picture perfect Wedding Day!
What is included in your wedding/event lighting service?
The whole she-bang! We will handle everything from start to finish - custom design, lights, installation, removal, and even on-call staff during your event.
How do you price your projects?
Our prices depend on a variety of factors, which is why we give each and every customer a customized quote. This enables us to give you the best price possible and to tailor the design to your needs - both style and budget.
I have some ideas, but I'm not exactly sure what I want. Can you help with design?
Oh, you make our hearts so happy! We LOVE creating custom designs that fit your style and needs.
Can you use lights I already have?
We can't - BUT, we promise this is a good thing! We know you can pretty easily and inexpensively pick up some lights from Amazon or one of the local big box stores (or maybe you already have a few totes full in the garage). However, the quality of those materials is SO different than what we provide. We are very particular about the lights we use. There are a lot of reasons for that, but here are just a few of them:
Not all lights photograph the same. I know this sounds kind of crazy, but many features such as the bulb material, type of light source, brightness, etc. impact the way that the lights appear in your photos. Having beautiful photos to cherish is so important and we know that your lighting needs to look just as spectacular in your photos as they do in person. *side note: hiring a photographer that knows how to capture the lighting is also important - we'll talk about that during your consult too! Bonus!
We use only our lights so that we can be confident that they will create the right ambiance for your event. Features such as the color tone, brightness, and lighting density are so important for creating the perfect lighting design. Not all lights are created equal.
Many of our lights can be custom-cut or adjusted to create the perfect layout. This is so important for that polished, professional look you deserve. You won't have unsightly plugs in weird spots or strands that are too long - our OCD just couldn't handle that.
The visual appearance of the lights is very important - but it's not the only thing factored into your design. We also have to account for the structural aspects like making sure the poles or anchors used can support the weight of the lights, knowing whether or not support cable is needed, ensuring that the setup will be safe, and more. We know all the nitty gritty details about our materials so we can be certain they'll perform the way they should.
DIY is my jam. Why should I hire a professional?
We totally get it - you're handy, have an eye for design, and access to materials. Seems like the right combo to pull off doing your own lighting. So why not? Well...if you haven't read the bulleted list above, please do! Now, if your response to that list wasn't, "Ugh, okay. I get it." and you're still tempted to DIY this, here is something to think about: You know how you want your special day to LOOK...but how do you want it to FEEL? Do you want your friends and family (or yourself - yikes) to be spending the day setting up lights or do you want them spending it with YOU - laughing, relaxing, and creating magical memories? Do you want to be stressing about whether things are being done right or would it feel amazing to know that everything is handled by a pro and all you have to do is show up and enjoy it? The very best recommendation we could give our DIYers is this: DIY your little heart out with all the things that can be done BEFORE your big day - that personal touch can be stunning (and budget-friendly). But if you can, let a professional handle the important things that must be done the day of the event (or even within a few days prior) so you can spend that time enjoying your loved ones rather than fussing with the details.
Can I just rent the lights from you and install them myself?
We don't do rentals at this time, but check back later as we are always striving to add new options that may benefit our customers.
Are you insured?
Of course! We have general liability coverage and workers compensation. Don't be shy about asking for proof of coverage - we won't mind!
What forms of payment can I use? When is payment due?
Payment options include cash, check, or online eCheck. Credit/debit card payments are available with a 3% convenience fee. We require a deposit to schedule plus additional payments due 90-days and 30-days prior to your event.
Why should I use Silver Bells?
Oh my, where to begin?! With Silver Bells, you can rest easy knowing you've hired top professionals who will do beautiful work and make your life easier throughout every step of the process. We are lighting professionals with the design expertise to create the perfect ambiance for your event. Plus, we think you'll find we're pretty great to work with - helping with your wedding or event lighting really is more of a passion than a job and we are absolutely honored to be part of your special moments.